Refund policy

Return Policy

We want you to feel confident when ordering from Self-Disciplined.
If something isn't right, we’re here to help.

We offer a 30-day return window from the day you receive your order.

To be eligible for a return, your item must be unused, with tags, and in the same condition you received it, including the original packaging. Please keep your receipt or proof of purchase.

How to start a return:

Send us an email at camilo@self-disciplined.com with your order details.
Please wait for return instructions before sending anything back. Returns sent without prior approval cannot be accepted.

We’ll guide you through the next steps, including where to send your item and, if applicable, how to use a provided return label.

For any questions along the way, don’t hesitate to reach out.

Damages and Issues

Please inspect your order when it arrives.
If you notice any defects or damage, or if you received the wrong item, contact us as soon as possible so we can make it right.

Non-Returnable Items

Some items are not eligible for return:

  • Perishable goods (like food, flowers, or plants)

  • Custom or personalized products

  • Personal care goods (like beauty products)

  • Hazardous materials, flammable liquids, or gases

We also cannot accept returns for sale items or gift cards.

If you're unsure whether your item qualifies, feel free to ask before purchasing.

Exchanges

Need a different item?
The quickest way is to request a return and place a new order once your return is accepted.

European Union Customers

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days for any reason.
Items must be returned unused, with tags, and in original packaging, along with proof of purchase.

Refunds

Once we receive and inspect your return, we'll notify you of the outcome.

If approved, your refund will be issued to your original payment method within 10 business days.
Please note your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at camilo@self-disciplined.com.